Safelite Works is a new innovation lab headed up by VP of Digital and Customer Innovation Bruce Millard and Kathy Domer acting as the Senior Manager. The lab will be tasked with developing innovative customer-facing solutions for both auto glass needs and insurance claims processing along with employee experience. So far in 2016 Safelite has invested 41 million dollars in technology. Tom Feeny President and CEO of Safelite was quoted saying “We’re doing amazing work in our home office and the new innovation lab intended to shape the future of our employee, customer, and client experiences”. Read the full story here.
Home Departments Tech Talk World’s Largest Vehicle Claims Company Launches Innovation Lab: Safelite Works